What is Customer Relationship Management? The Ultimate Guide

Tuesday, September 08, 2020 | CRM Software

Talygen

It’s hard to imagine a business without clients and customers. Every business has its unique customer-base and to target, and retain them is always crucial to keep growing. But, how is it possible to manage customers with varying needs and habits? CRM is the right answer!

CRM stands for Customer Relationship Management is the most appreciable approach in today’s business ecosystem. CRM is for everyone: for businesses and single users. This enables the users to automate their outreach, build customer’s interest, and make them avail of your services.

With the evolution of CRM software, it was a dream come true for many businesses to leave the burden of managing customers to automated tools. Customer management in old times was completely manual and based on limited data which used to affect the efficacy of the process.

However, the modern CRM system like Talygen has revolutionized the way customers & clients were managed.

Today’s CRM software must be upgraded and features:

  • Intuitive Interface
  • Easy-to-Use
  • Cost-Effective
  • Multichannel Support
  • User-Friendly Dashboard
  • Highly Customizable
  • Robust Mobile App
Potential Benefits of Customer Relationship Management

Contact Tracking & Managing
CRM Systems feature lead and contact management which involves monitoring every social media platform that your targeted market segment is visiting. The CRM automatically tracks the users' details and stores in your database.

Email Marketing & Management
The email integration in CRM helps to send notes, attachments, and other important details to customers and clients. The email notifications remind the users and notify them. It also features customized email templates for every business and allows sending emails in bulk.

Robust Sales Reporting
CRM is an automated reporting tool that fetches real-time data and stats to help businesses make better decisions. The flexible reporting helps in customizing columns and analyses sales performances. The reports contain interactive data and provide complete control of your sales.

Marketing Campaign Management
CRM helps in measuring campaign progression. It enables businesses to manage campaigns on multiple platforms and help connect with the audience in great numbers. The users can run, manage, and track campaigns using automated campaign manager.

Bottom Line

No matter it’s for business or personal, managing relations and fostering loyalty should be the sole motive. In business, customers are the real source of the highest ROI and increased sales, therefore, for improving customer service and monitoring sales, CRM system must be implemented.

Lead prioritization with automated tools is easy. The best and robust CRM software fits the need and budget of all businesses. Whether it’s about collecting and managing customer details, monitoring sales at every stage, connecting with customers, or attracting customers on social platforms, get the best CRM system that lets you manage entire business under one roof.

Talygen provides the best overall CRM solutions fully integrated with marketing, social media, emails, and cloud to boost business sales pipeline. It is a web-based Software-as-a-Service platform that delivers enterprise-level customer relationship management services to capture qualified leads, organize data on single storage, monitor business metrics, and sales team.

Download Talygen for Customer Relationship Management and help sales agents improve productivity. You can sign up to know more about Talygen’s CRM integrations and pricing structures.

Share on:
Tags
Blog Archive
caret 2024
caret Dec caret Nov caret Oct caret Sep caret Aug caret Jul caret Jun
blog-img

Employee-Friendly Tracking of Team Computer Activity in 2024

Friday, June 28, 2024
blog-img

The rise of the worker productivity score

Wednesday, June 26, 2024
blog-img

Moonlighting is no longer just for vigilantes : Moonlight employees are on the rise

Wednesday, June 26, 2024
blog-img

Employee monitoring tools get a facelift

Wednesday, June 26, 2024
blog-img

Hybrid work hack: as mouse jigglers fool employee monitoring software, bosses fight back

Wednesday, June 26, 2024
blog-img

Mouse jigglers, power nappers force productivity-obsessed corporate America to fight ‘Keyboard Fraud’

Wednesday, June 26, 2024
blog-img

How some federal employees are pretending to work using 'mouse jigglers'

Wednesday, June 26, 2024
blog-img

How corporate America is battling the rise of ‘keyboard frauds’

Wednesday, June 26, 2024
blog-img

Companies are cracking down on mouse jigglers

Wednesday, June 26, 2024
blog-img

Prevent Quiet-Quitting with silent app

Monday, June 24, 2024
blog-img

Debunking 8 User Activity Monitoring Myths & Misconceptions

Friday, June 21, 2024
blog-img

7 Features to Look for in Your Next User Activity Monitoring Software

Friday, June 21, 2024
blog-img

Wells Fargo fired a dozen people accused of faking keyboard strokes

Friday, June 21, 2024
blog-img

Wells Fargo remote workers fired for feigning to be at work

Friday, June 21, 2024
blog-img

Wells Fargo fires more than a dozen employees for faking work: report

Friday, June 21, 2024
blog-img

Wells Fargo Employees Let Go for Using ‘Mouse Jigglers’ at Work

Friday, June 21, 2024
blog-img

Wells Fargo fires workers after allegedly catching them simulating keyboard activity

Friday, June 21, 2024
blog-img

Remote Employee Fired for 'Low Keystroke Activity' During Working Hours After 18 Years of Employment

Friday, June 21, 2024
blog-img

Wells Fargo Fires Employees for Fake Working

Friday, June 21, 2024
blog-img

Wells Fargo employees fired for 'simulation of keyboard activity'

Friday, June 21, 2024
blog-img

Wells Fargo fires group of employees after a startling discovery

Friday, June 21, 2024
blog-img

Stealth Computer Monitoring of Employees Working Remotely

Thursday, June 20, 2024
blog-img

10 Tips for Choosing the Best Silent Activity Monitoring Software

Wednesday, June 19, 2024
blog-img

Stealth Mode Monitoring: What You Need to Know

Thursday, June 13, 2024
blog-img

The Complete Guide to Effective Ways to Monitor Employee Computer Activity

Monday, June 10, 2024
blog-img

Business Growth Hack – How To Make Employees More Productive?

Friday, June 07, 2024
caret May caret Apr caret Mar caret Feb caret Jan
caret 2023
caret Dec caret Nov caret Oct caret Sep caret Aug caret Jul caret Jun caret May caret Apr caret Mar caret Feb caret Jan
caret 2022
caret Dec caret Nov caret Oct caret Sep caret Aug caret Jul caret Jun caret May caret Apr caret Mar caret Feb caret Jan
caret 2021
caret Dec caret Nov caret Oct caret Sep caret Aug caret Jul caret Jun caret May caret Apr caret Mar caret Feb caret Jan
caret 2020
caret Dec caret Nov caret Oct caret Sep caret Aug caret Jul caret Jun caret May caret Apr caret Mar
caret 2019
caret Oct caret Sep caret Aug caret Jun caret May caret Apr caret Mar caret Feb caret Jan
caret 2018
caret Dec caret Nov caret Oct caret Sep caret Aug caret Jul caret Jun caret May caret Apr caret Mar caret Feb
caret 2017 caret 2016 caret 2015 caret 2014