Wells Fargo fired a dozen people accused of faking keyboard strokes
Friday, June 21, 2024 | News
NEW YORK - The pandemic may have released us from the tyranny of the five-day-a-week office schedule. But the grip of America’s busy-work culture is proving harder to shake.
See here: Wells Fargo this week disclosed that it had fired more than a dozen employees for “simulation of keyboard activity,” Bloomberg reported, citing filings to the Financial Industry Regulatory Authority. CNN confirmed that multiple people were let go after a review of allegations that they created an “impression of active work.”
In other words, they were faking work, perhaps with thekind of mouse jiggler that you can buy online for US$20.
Those devices — which keep your screen active and move your cursor in convincingly random ways — took off during the early days of the pandemic. With employees no longer huddled together under fluorescent lighting, eating sad desk salads, bosses suddenly had to wonder whether their teams were actually working or slacking off.
Even though most workers said they were more productive from home, many executives adopted “bossware” to monitor their staff’s laptops. (And to be fair, yes — sometimes we did step away, selfishly tending to our own personal business, like walking the dog or staring out the window while contemplating our mortality. We hope you can forgive us.)
At any rate, some bankers over at Wells Fargo seem to have gotten caught last month. It’s not clear whether they were working from home or from a beach, or what they were doing instead of working. A bank spokesperson declined to offer more details about the firings, saying only that “Wells Fargo holds employees to the highest standards and does not tolerate unethical behavior.”
I have two immediate thoughts
- Oh, come on, the highest standards? (More on that in a moment.)
- We are four years into this remote/hybrid experiment, and some bosses still haven’t figured out how to treat their workers like adults.
“The sad part is that employees feel the need to purchase and use a mouse jiggler,” Ashley Herd, founder of management training firm Manager Method, tells me. “And that’s a symptom of a much larger problem.”
In Wells Fargo’s case, managerial mistrust would be understandable, given the bank’s history.
Since 2016, Wells has spent billions of dollars settling civil and criminal charges related to a multiyear scheme that led to more than 2 million fake accounts being opened without customers’ consent or knowledge — a practice that began when managers began setting unrealistic sales goals for employees.
Last year, the former head of the bank’s retail operation was sentenced to three years of probation, while the bank’s former CEO was banned from the industry.
Since then, Wells has been trying to reform its own internal culture while trying to repair its brand. It’s not hard to understand why it would want to keep some close tabs on its roughly 200,000 employees.
Banks in particular have strict controls on work-issued devices because the industry is so tightly regulated.
But firing people over mouse movers may not be the best way to foster a culture of trust and inclusion.
“Managers often assume the worst when they see someone’s away, and so they’re looking for any type of data to show that that’s true,” Herd says. “So, team members are going to innovate around that.”
—CNN’s Matt Egan contributed reporting.
Source : https://www.ctvnews.ca/business/wells-fargo-fired-a-dozen-people-accused-of-faking-keyboard-strokes-1.6927376
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Know The Most Effective Way To Manage Business Projects Successfully
Friday, September 27, 2019
An Ultimate Guide To Project Invoicing Software
Monday, September 16, 2019 Aug
Smart Tips To Get More Productivity With Your Project Management
Tuesday, August 27, 2019
A Closer Look At Project Management Tracker
Monday, August 19, 2019 Jun
Create Systematic Arrangement with Personalized Project Management Dashboard
Tuesday, June 18, 2019
What Features Make Time Tracking Tool More Effective
Monday, June 10, 2019 May
Best Way To Enhance Project Productivity Beyond Expectations
Friday, May 31, 2019
Enhance Business Productivity With Advanced Project Management Dashboard
Friday, May 24, 2019
Choose Efficient Online Performance Management Software
Tuesday, May 21, 2019
A Quintessential Guide To Project Invoicing Software
Tuesday, May 14, 2019 Apr
Strategic Reporting Software To Improve Business Productivity
Monday, April 29, 2019
Benefits of Effective Project Management Software
Sunday, April 14, 2019 Mar
Feb
Improve Business Productivity with Talygen’s recruitment Software
Thursday, February 28, 2019
New Features and Key Updates of Talygen’s Customer Relationship System
Monday, February 18, 2019 Jan
Client Portal System: Time And Expense Approval By Clients For Smooth Evaluation
Tuesday, January 22, 2019
Talygen’s Message Board Module: The Best Real Time Client Communication Platform For Businesses
Wednesday, January 16, 2019
Talygen’s Resource Scheduling Solution: The Best Tool to Manage Your Resources
Friday, January 04, 2019 2018
Dec
5 Reasons Why You Need An Expense Tracking Application for Your Business Organization
Wednesday, December 26, 2018
How To Improve Your Sales By Applying CRM Automation
Monday, December 17, 2018 Nov
Talygen’s Project Management Tool: A Tested and Proven Web based Project Management System
Thursday, November 29, 2018
5 Reasons Why Organizations Need Talygen’s Knowledge Base System
Thursday, November 15, 2018
How Can Good Leadership Enhance Employee Time Management
Thursday, November 15, 2018 Oct
Talygen’s Unbeatable Project Request Feature for Long Term Relationship With Clients
Tuesday, October 30, 2018
Increase Your Transparency and Accountability with Clients Using Talygen’s Client Portal System
Wednesday, October 10, 2018 Sep
Aug
Jul
Jun
How to Manage Your Employees with Talygen’s Employee Management Software
Friday, June 29, 2018
5 Advantages of Using Talygen’s Job Portal Software
Monday, June 11, 2018 May
Apr
Talygen’s Time Tracker with Screenshots: An Indispensable Asset for Your Organization
Sunday, April 22, 2018
4 Essential Things You Should Consider Before Choosing A Time Tracking Software
Friday, April 13, 2018 Mar
Empower Your Business with Customer Relationship Management Software
Monday, March 26, 2018
Why Your Business Needs To Invest in a Project Management Software?
Sunday, March 18, 2018 Feb
2017
2016
2015
Oct
Sep
Aug
Why Do You Need the Talygen Time Tracker?
Tuesday, August 25, 2015
Five Features that Will Make Managers Love Talygen
Wednesday, August 12, 2015 Jul
Jun
May
Apr
Mar
2014
Dec
CES Series: Talygen to showcase the Future of Business at CES 2015
Tuesday, December 30, 2014
CES Series: 2014 was a blast, so will 2015 Be!
Thursday, December 25, 2014 Oct
Sep
Introduction to Talygen’s offline Time Tracking Application
Tuesday, September 30, 2014
Tips and ideas for successful project management
Wednesday, September 24, 2014
Smarten up your Project Management with Talygen
Tuesday, September 16, 2014
Why should businesses use an invoicing software?
Wednesday, September 10, 2014
Why Worker Productivity Matters and How to Improve it
Thursday, September 04, 2014 Aug
