Enhancing Communication And Collaboration
Between Your Teams And Clients
Talygen's Unified communication module enables users to launch a convenient and secure voice conversation and upgrade it with enhanced collaboration services, thereby providing an opportunity to engage in ad-hoc application sharing. Users can dial a call from a smart device or laptop as easily as picking up a phone. They can also easily jump from a voice call to a video call and then text notes to a teammate. The entire communication happens within a single interface, from a single device.
Face-to-face and Real Time Client Communication is important for all businesses, regardless of their size. However, it is not always possible to meet clients, and that is why you need Talygen's advanced video conferencing service with real-time video and screen-sharing capabilities. Talygen's video call feature can easily accommodate long-distance meetings, webinars, voice call, and face-to-face interactions where the subject matter is more complex than a typical voice call.
Talygen's instant messaging feature offers businesses the flexibility to have more efficient communication. A user can easily send messages and attachments to another User or Client and keep track of the communication history using Talygen’s unified messaging capabilities. In case you are in the middle of a phone call, and need to get information from someone else, you don’t have to hang up. You can simply use instant messaging to contact the resource person as you carry on with the conversation.
Talygen module records all chat conversations for easy and fast retrieval. Users can easily access all their chat logs at any time. These logs provide insight into important communication between your Employees and your Clients, thereby making it easier to keep a track of the communication history.
Talygen's Unified Communication module allows the chat owner to add multiple users to a group chat. This allows Teams to share information and interact with several users at once. Users can also view chat log history within the group to simplify the communication process using the unified messaging capabilites.