The rise of the worker productivity score
Wednesday, June 26, 2024 | News
A FEW YEARS AGO, Carol Kraemer, a longtime finance executive, took a new job. Her title, senior vice president, was impressive. The compensation was excellent: $200 an hour.
But her first paychecks seemed low. Her new employer, which used extensive monitoring software on its all-remote workers, paid them only for the minutes when the system detected active work. Worse, Ms. Kraemer noticed that the software did not come close to capturing her labor. Offline work — doing math problems on paper, reading printouts, thinking — didn’t register and required approval as “manual time.” In managing the organization’s finances, Ms. Kraemer oversaw more than a dozen people, but mentoring them didn’t always leave a digital impression. If she forgot to turn on her time tracker, she had to appeal to be paid at all.
“You’re supposed to be a trusted member of your team, but there was never any trust that you were working for the team,” she said.
Since the dawn of modern offices, workers have orchestrated their actions by watching the clock. Now, more and more, the clock is watching them.
IN LOWER-PAYING JOBS, the monitoring is already ubiquitous: not just at Amazon, where the second-by-second measurements became notorious, but also for Kroger cashiers, UPS drivers and millions of others. Eight of the 10 largest private U.S. employers track the productivity metrics of individual workers, many in real time, according to an examination by The New York Times.
Now digital productivity monitoring is also spreading among white-collar jobs and roles that require graduate degrees. Many employees, whether working remotely or in person, are subject to trackers, scores, “idle” buttons, or just quiet, constantly accumulating records. Pauses can lead to penalties, from lost pay to lost jobs.
Some radiologists see scoreboards showing their “inactivity” time and how their productivity stacks up against their colleagues’. At companies including J.P. Morgan, tracking how employees spend their days, from making phone calls to composing emails, has become routine practice. In Britain, Barclays Bank scrapped prodding messages to workers, like “Not enough time in the Zone yesterday,” after they caused an uproar. At UnitedHealth Group, low keyboard activity can affect compensation and sap bonuses. Public servants are tracked, too: In June, New York’s Metropolitan Transportation Authority told engineers and other employees they could work remotely one day a week if they agreed to full-time productivity monitoring.
Architects, academic administrators, doctors, nursing home workers and lawyers described growing electronic surveillance over every minute of their workday. They echoed complaints that employees in many lower-paid positions have voiced for years: that their jobs are relentless, that they don’t have control — and in some cases, that they don’t even have enough time to use the bathroom. In interviews and in hundreds of written submissions to The Times, white-collar workers described being tracked as “demoralizing,” “humiliating” and “toxic.” Micromanagement is becoming standard, they said.
But the most urgent complaint, spanning industries and incomes, is that the working world’s new clocks are just wrong: inept at capturing offline activity, unreliable at assessing hard-to-quantify tasks and prone to undermining the work itself.
UnitedHealth social workers were marked idle for lack of keyboard activity while counseling patients in drug treatment facilities, according to a former supervisor. Grocery cashiers said the pressure to quickly scan items degraded customer service, making it harder to be patient with elderly shoppers who move slowly. Ms. Kraemer, the executive, said she sometimes resorted to doing “busywork that is mindless” to accumulate clicks.
“We’re in this era of measurement but we don’t know what we should be measuring,” said Ryan Fuller, former vice president for workplace intelligence at Microsoft.
The metrics are even applied to spiritual care for the dying. The Rev. Margo Richardson of Minneapolis became a hospice chaplain to help patients wrestle with deep, searching questions. “This is the big test for everyone: How am I going to face my own death?” she said.
But two years ago, her employer started requiring chaplains to accrue more of what it called “productivity points.” A visit to the dying: as little as one point. Participating in a funeral: one and three-quarters points. A phone call to grieving relatives: one-quarter point.
As these practices have spread, so has resistance to what labor advocates call one of the most significant expansions of employer power in generations. TikTok videos offer tips on outsmarting the systems, including with a “mouse jiggler,” a device that creates the appearance of activity. (One popular model is called Liberty.) Some of the most closely monitored employees in the country have become some of the most restive — warehouse workers attempting to unionize, truckers forming protest convoys.
But many employers, along with makers of the tracking technology, say that even if the details need refining, the practice has become valuable — and perhaps inevitable.
Tracking, they say, allows them to manage with newfound clarity, fairness and insight. Derelict workers can be rooted out. Industrious ones can be rewarded. “It’s a way to really just focus on the results,” rather than impressions, said Marisa Goldenberg, who ran a division of the company Ms. Kraemer joined, and said she used the tools in moderation.
Some employers are making a trade: “If we’re going to give up on bringing people back to the office, we’re not going to give up on managing productivity,” said Paul Wartenberg, who installs monitoring systems for clients including accounting firms and hospitals.
But in-person workplaces have embraced the tools as well. Tommy Weir, whose company, Enaible, provides group productivity scores to Fortune 500 companies, aims to eventually use individual scores to calibrate pay. “The real question,” he said, “is which companies are going to use it and when, and which companies are going to become irrelevant?”
Captured on Camera
MS. KRAEMER, the finance executive, thought she had seen it all. Years after working at Enron, the energy giant turned business blowup, she and former colleagues still held reunions to commemorate what they had been through. But she had never encountered anything like the practices of ESW Capital, a Texas-based group of business software companies.
She and her co-workers could turn off their trackers and take breaks anytime, as long as they hit 40 hours a week, which the company logged in 10-minute chunks. During each of those intervals, at some moment they could never anticipate, cameras snapped shots of their faces and screens, creating timecards to verify whether they were working. Some bosses allowed a few “bad” timecards — showing interruptions, or no digital activity — according to interviews with two dozen current and former employees. Beyond that, any snapshot in which they had paused or momentarily stepped away could cost them 10 minutes of pay. Sometimes those cards were rejected; sometimes the workers, knowing the rules, didn’t submit them at all.
While the tracker was on, “you couldn’t choose those bathroom or coffee moments — you just had to wing it,” she said.
Though Ms. Kraemer didn’t know it, that software had been created with a sense of promise about the future of the workplace.
It was part of a bold plan for streamlining and “redefining the way people work,” as one of the creators put it. Office settings were choked with unnecessary interruptions, they believed, and constrained by geography from hiring the best talent worldwide. Smartphones and their constant pings were a growing threat to concentration.
If technology could optimize productivity, everyone would benefit, the executives said. The company would accomplish more. Workers would perform better, then log off to live their lives.
To carry out this vision, ESW deployed a firm called Crossover, founded in 2014, to hire and manage workers. Wages were high, and benefits sparse: Nearly everyone would be contractors, using their own computers. The executives adapted an existing tracker into WorkSmart, the software that placed Ms. Kraemer and others under a dome of electronic supervision.
The system drew adherents, because the productivity gains were remarkable. Goofing off was excised. In interviews, former supervisors described having newfound powers of near X-ray vision into what employees were doing other than working: watching porn, playing video games, using bots to mimic typing, two-timing Crossover by programming for other businesses, and subcontracting their assignments out to lower-paid workers.
Other employees, they said, became more efficient. “Once you see those metrics, those insights, something changes: You realize how much you waste doing nothing, or just multitasking and not accomplishing stuff,” said Federico Mazzoli, a co-creator of WorkSmart. Some overseas workers said the intrusions were worth the U.S. salaries that enabled them to buy homes or start businesses.
But Ms. Kraemer, like many of her colleagues, found that WorkSmart upended ideas she had taken for granted: that she would have more freedom in her home than at an office; that her M.B.A. and experience had earned her more say over her time.
Workdays grew longer for her and others, in part because offline work didn’t count, but also because it was nearly impossible to work online with unwavering focus. Taking time to mull or bantering with colleagues turned out to be necessary to both doing her job and getting through the day, even if those moments went unpaid.
“You have to be in front of your computer, in work mode, 55 or 60 hours just to get those 40 hours counted and paid for,” Ms. Kraemer said. Though WorkSmart allowed payment requests for offline work, employees said managers did not always encourage them. (Executives from ESW and Crossover did not reply to repeated requests for comment including written questions about whether any of these practices have since been updated. But Crossover defends its practices on its website, saying that its “‘Fitbit’ of productivity” spurs motivation, accountability and “remote freedoms.”)
Two years after helping to build WorkSmart, Mr. Mazzoli started using it. He became awash in anxiety and doubtful about its accuracy. “Some days you were just moving the cursor around just for the sake of it,” he said. The tool was powerful but dangerous, he concluded. (He left the company a year later.)
Crossover’s reputation as an employer began to slide, with online reviews that warned against working there. The company heard so many complaints about the camera trained on each worker that they removed it as a default feature, according to Mr. Mazzoli. Ms. Kraemer left ESW and sued Crossover for unpaid wages for work that its system didn’t track. The case was settled for an amount she is barred from disclosing.
But WorkSmart’s creators had adopted an idea that was going mainstream. Human resources, once reliant on more subjective assessments, was becoming more of an analytics business. Employers had always sought to get the most out of employees, and some fields had long recorded billable client hours, but this was different. “The people data revolution, predicted for years, has finally arrived,” proclaimed a 2018 Deloitte report.
Software makers competed to deliver employee ratings, app-activity reports and color-coded charts showing who was doing what. Even software that wasn’t designed for productivity surveillance contributed to it. Microsoft Teams, introduced in 2017 and taken up by hundreds of millions of people, signaled which users were “active” (green dot) or “away” (yellow). Salesforce, the leading marketing, sales and customer service program, logged emails sent and phone calls made to customers. At financial firms, monitoring software set up for compliance reasons also served up insights on how employees spent their time.
Upwork, a freelance marketplace now used by podcast producers, accountants and hundreds of thousands of other skilled workers, offered a time-tracking feature similar to WorkSmart’s that took screenshots during every 10-minute billing window. (This is no coincidence: The tracker that inspired WorkSmart is now part of Upwork.) Freelancers could try to explain screenshots showing moments of inactivity, but as with WorkSmart, some said they submitted only the unblemished ones, in effect forgoing pay for some of their labor.
The arrival of the pandemic, spurring businesses to keep tabs on workers at home, hastened a shift that was already underway. As more employers adopted the tools, more workers shared Ms. Kraemer’s experience: The software was warping the foundations of time and trust in their work lives.
In the spring of 2020, Patrick Baratta graduated from the University of Virginia and began working remotely for AlphaBrook, which provides research on government contracting. Soon the company began gauging its workers’ productivity using a program called Monitask, according to Mr. Baratta and several former colleagues.
Once, he said, a manager asked why his score had dropped during a particular 10-minute increment. “Sometimes I have to use the bathroom,” he replied. (Matthew Hastings, AlphaBrook’s founder and chief executive, said the company “would never assess an employee over just 10 minutes of their time.”) In interviews and written submissions to The Times, workers across a variety of jobs — pharmaceutical assistants, insurance underwriters, employees of e-commerce companies — also said productivity pressure had led to problems with bathroom breaks.
Some companies that adopted monitoring tools during the Covid-19 shutdown maintained them even after returning to work in person. CoStar Group, a Washington-based real estate data company where a friend of Mr. Baratta took a job, continued keeping intricate records of how employees spend their time. (One report viewed by The Times had over 20 entries in a single hour of an employee’s day.) CoStar said that those numbers were not used as stand-alone tools and that a better measurement was the monthly rankings of individual employee output displayed on screens in the office.
Larger, more established companies are taking similar steps. UnitedHealth Group has 350,000 employees, a perch high on the Fortune 500 list and annual revenues of hundreds of billions of dollars. It also has strict systems for measuring “idle time” that some employees say are deeply flawed.
Jessica Hornig, a Rhode Island social worker who supervised two dozen other UnitedHealthcare social workers and therapists seeing patients with drug addiction and other serious problems, said their laptops marked them “idle” when they ceased keyboard activity for more than a short while. They were labeled derelict during sensitive conversations with patients and visits to drug treatment facilities.
“This literally killed morale,” Ms. Hornig said. “I found myself really struggling to explain to all my team members, master’s-level clinicians, why we were counting their keystrokes.”
In recent years, she said, the scores have become even more consequential: On performance evaluations, social workers were rated 1 to 5 based on the amount of time they were digitally engaged — numbers that affected compensation. Ms. Hornig said her team spent hours each week piecing together alternate records but had trouble keeping up without compromising core parts of their job.
Other UnitedHealth employees described similar problems. For Linda Eusebi, who works on insurance letters from her home in Garden Grove, Calif., compensation is tied to “idle time.” At the end of the workday when her company-issued computer is shutting down, it sometimes gets stuck in “idle” mode all night, throwing off her numbers. (She said her managers, aware of the problems but unable to fix them, began reminding her and others to jiggle their mice during meetings and training sessions.)
Isaac Sorensen, a spokesman for Optum, a division of UnitedHealth Group, acknowledged that the company monitored employees but declined to say how many, and said it considered several factors in evaluations. “We know there is no single measure to fully assess team productivity or individual performance,” he said.
For frustrated employees, or for companies navigating what to disclose to workers or how to deploy metrics in pay or firing decisions, the law provides little guidance. In many states, employers have “carte blanche in how to implement these technologies to surveil workers,” said Ifeoma Ajunwa, a law professor at the University of North Carolina.
Many of today’s workplace regulations, including the Fair Labor Standards Act of 1938, were written long before “bottom performer” dashboard displays were conceivable. A New York law that took effect this spring requires employers to disclose the type of information they collect. But efforts to enact a similar rule in California stalled amid opposition from business groups.
“The technology is just growing and improving so quickly,” said Brian Kropp, the chief of research for Gartner’s human resources practice. “It’s moving faster than employees realize it is, and a whole lot faster than government can regulate it.” Investment in new workplace technologies has been soaring, according to Jason Corsello, a venture capitalist, who called “performance management” one of the fastest-growing categories, with an eightfold increase in funding in the last five years.
But the march toward ever-tighter monitoring is also encountering some limits. Some companies have rejected the approach outright, and earlier this year, Amazon quietly eased back on the best-known, and most criticized, productivity metric in the American workplace.
For years, Amazon’s “time off task” policy recorded warehouse workers’ every pause and resulted in the firing of highly praised employees after one bad day. With unionization efforts underway on Staten Island and new California regulations on warehouse metrics, Amazon reformulated its rules. The company still calculates every worker’s “rate,” or pace. But the term “time off task” has been retired, according to Kelly Nantel, a spokeswoman, and managers have been directed to look only into “idle” periods longer than 15 minutes. The updated rules, she said, are meant to recognize that employees may need to confer with a colleague or spend a few extra minutes in the restroom — in other words, to better reflect people’s natural behavior and cadences.
‘Spiritual Care Drive-Bys’
IN THE FIRST MONTH after joining the group of hospice chaplains in Minnesota, the Rev. Heather Thonvold was invited to five potlucks. To endure the constant sorrow of the work, the more than a dozen clergy members ministered to one another. Sometimes the cantor in the group played guitar for his mostly Protestant colleagues. There was comfort in regarding their work as a calling, several of them said.
In August 2020, the productivity revolution arrived for them in an email from their employer, a nonprofit called Allina Health.
“The timing is not ideal,” the message said, with the team already strained by the pandemic. But workloads varied too widely, and “the stark reality at this point is we cannot wait any longer.”
Allina was already keeping track of productivity, but now there would be stricter procedures with higher expectations. Every morning the chaplains would share on a spreadsheet the number of “productivity points” they anticipated earning. Every evening, software would calculate whether they had met their goals.
But dying defied planning. Patients broke down, canceled appointments, drew final breaths. This left the clergy scrambling and in a perpetual dilemma. “Do I see the patients who earn the points or do I see the patients who really need to be seen?” as Mx. Thonvold put it.
At the chaplains’ meetings, they shared their apprehension. The type of attention and care that had drawn them to this work could impede their point totals, they told their managers. The dying were often lonely, and the difficulty of travel during the pandemic left them more isolated. Some asked questions with no short answers, like “What’s it like to die?” Ms. Richardson said.
“People’s entire life experiences come into play,” she continued. “You get it all: the tears, the anger, the guilt.”
Sometimes the chaplains sacrificed points, risking reprimand or trying to make them up later. But their jobs depended on meeting the standards. So they shifted whom they saw when, the time they spent and the depth of their relationships with the dying, some said. Group settings like nursing homes were rich sources of points. Single patients in homes dotting the greater Minneapolis-St. Paul area were not.
“This is going to sound terrible,” Mx. Thonvold said, “but every now and again I would do what I thought of as ‘spiritual care drive-bys’” to rack up points. If a patient was sleeping, “I could just talk to the nurse and say, ‘Are there any concerns?’ It counted as a visit because I laid eyes.”
But last summer, Ms. Richardson and Mx. Thonvold came to the same conclusion: The metrics prevented them from fulfilling their calling. They quit.
Allina’s director of hospice, Lisa Abicht, said in a statement that the company was “extremely proud of the high-quality and compassionate hospice care” its teams provide. Since the productivity changes, she said, employees’ goals and performance were more transparent, workloads were more balanced, and “patient satisfaction scores” and “employee sustainable engagement” scores were up.
The productivity project, she said, had been a success.
Source : https://www.nytimes.com/interactive/2022/08/14/business/worker-productivity-tracking.html
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Learn Why Automatic Screen Capturing Tool for Mac is a Must-Have
Wednesday, August 16, 2023
Talygen CRM Software: A Must-Have Tool to Enhance Business Relationships
Wednesday, August 09, 2023
Best Expense Tracker App to Count Your Business Overheads: Talygen
Friday, August 04, 2023
One Solution, Multiple Benefits: How Talygen's Online Expense Tracker Serves Every Aspect of Expense Management
Wednesday, August 02, 2023 Jul
Screenshot Automatic Tips from the Best in the Business
Saturday, July 29, 2023
How an Automated Work Tracker Transforms Employee Performance
Tuesday, July 25, 2023
Screenshot Smarts 101: How to Capture and Collaborate Like a Mac Pro
Friday, July 21, 2023
Work Smarter, Not Harder: Try Daily Work Tracking for Optimal Productivity
Thursday, July 20, 2023
The Best Remote Work Monitoring Software for Government Offices
Friday, July 14, 2023
How Talygen’s WFH Monitoring Software Can Be Used in Call Centers
Wednesday, July 12, 2023
Why Should Companies Use Expense Tracker Software?
Friday, July 07, 2023
The 6 Best Online Expense Trackers for Small Businesses
Wednesday, July 05, 2023 Jun
What to Look for in an Project Expense Tracker
Friday, June 30, 2023
The Best Online Expense Trackers for Freelancers
Wednesday, June 28, 2023
Top Industries That Can Benefit From Using Time-Tracking Software
Thursday, June 22, 2023
How Can Organizations Benefit From Using Cloud-Based Time Trackers?
Wednesday, June 21, 2023
Addressing Resource Scheduling Issues With Talygen
Friday, June 16, 2023
Your Definitive Guide to Using Resource Planning and Scheduling Software
Tuesday, June 13, 2023
The Best Resource Scheduler Software for Retail
Friday, June 09, 2023
Why Small Businesses Need to Use Resource Scheduling Tools
Thursday, June 08, 2023 May
Field Service Management Software Explained
Tuesday, May 30, 2023
The Best Time Tracking Software for Small Businesses
Tuesday, May 23, 2023
Overview of Remote Work Tracking Solutions for Education
Tuesday, May 16, 2023
Top 5 Benefits of Using Remote Employee Monitoring Tools
Wednesday, May 10, 2023
Top Use Cases for Field Service Management Software
Wednesday, May 03, 2023 Apr
The Best FSM Software for the Construction Industry
Wednesday, April 26, 2023
The Top Field Service Management Software for the Excavating Industry
Wednesday, April 19, 2023
Top 5 Resource Scheduling Tool Features that Optimize Resource Utilization
Friday, April 14, 2023
Understanding the Importance of Safe Digging
Thursday, April 13, 2023
What to Consider When Selecting an Online Scheduler Tool
Tuesday, April 11, 2023
10 Must-Have Features To Look For in Online Expense Tracker Software
Thursday, April 06, 2023
Why Every Business Needs an Online Expense Tracker
Tuesday, April 04, 2023 Mar
The ABCs of Resource Planning and Scheduling Software
Friday, March 31, 2023
How Resource Scheduler Software Helps Solve Common Problems
Tuesday, March 28, 2023
Top 5 Tips to Choose the Best Employee Task Management System
Wednesday, March 22, 2023
Top 5 Employee Task Management Software Systems for Small Businesses in 2023
Thursday, March 16, 2023
Importance of Employee Task Tracking Software in 2023
Tuesday, March 14, 2023
The Latest Trends in Employee Task Management Software: Improving Productivity with Talygen
Thursday, March 09, 2023
Use Talygen's Employee Task Management Software to Improve Productivity
Tuesday, March 07, 2023 Feb
Tips to Maximize Efficiency with Employee Task Tracking Software
Tuesday, February 28, 2023
Resource Scheduling Compliance Guide: What it is and How Does it Work?
Friday, February 24, 2023
Get Resource Scheduling Ready for Your Business with Personalized Software
Tuesday, February 21, 2023
How Does Employee Task Management Software Help the Workforce?
Friday, February 17, 2023
Must-Have Employee Task Management Software Features for Small Businesses
Thursday, February 16, 2023
5 Features of Resource Scheduling Software to Optimize IT Operations
Monday, February 13, 2023
Top Features You Should Look For in Resource Scheduling Software
Tuesday, February 07, 2023
How Can Resource Scheduling Software Help your Business?
Friday, February 03, 2023
Top 5 Online Resource Scheduling Tools for 2023
Wednesday, February 01, 2023 Jan
How Does Automated Resource Scheduling Software Benefit Businesses?
Tuesday, January 24, 2023
How Resource Scheduling and Management Software Strengthens Cross-Functional Teams
Friday, January 20, 2023
4 Reasons Why Resource Scheduling Software is Valuable for Businesses
Tuesday, January 17, 2023
The Good and Bad of Remote Team Monitoring Solution
Wednesday, January 11, 2023
5 Crucial Factors to Consider When Choosing an Online Invoicing Software for your Business
Friday, January 06, 2023
Reasons Why Freelancers Need Project Invoicing Software
Tuesday, January 03, 2023 2022
Dec
The Best Resource Scheduling Tools for Consultants
Friday, December 30, 2022
Resource Scheduling Software Guide: Which One Should You Choose?
Tuesday, December 27, 2022
Overview of Online Resource Scheduling Tools
Friday, December 23, 2022
The Best Resource Scheduling Tools for Non-Profits
Wednesday, December 21, 2022
How Field Service Management Software Saves Time and Money
Wednesday, December 14, 2022
5 Field Service Management Software Trends You Should Know
Tuesday, December 13, 2022
5 Emerging Trends of Remote Employee Monitoring For 2023
Friday, December 09, 2022 Nov
5 Reasons to Use Resource Planning and Scheduling Software
Wednesday, November 30, 2022
Explore the Possibilities of Project Invoicing Software for Your Business
Friday, November 25, 2022
Common FAQs Related to Project Invoicing Software
Thursday, November 24, 2022
5 Features Every Expense-Tracking Software Needs
Friday, November 18, 2022
The Best Expense Tracking Software for Manufacturing Companies
Thursday, November 17, 2022
Your Guide to Expense Reports
Friday, November 11, 2022
Why Your Business Needs Expense Tracking Software
Wednesday, November 09, 2022
How does FSM Software Help Track the Live Location of Field Agents?
Wednesday, November 02, 2022 Oct
Top 5 Remote Employee Monitoring Tools and Benefits
Thursday, October 27, 2022
The Best Online Resource Scheduling Tools for Construction Companies
Thursday, October 20, 2022
The Best Online Resource Scheduling Tools for Engineers
Tuesday, October 18, 2022
The Untold Pressures Behind Managing Work-From-Home Employees and Their Solutions
Friday, October 14, 2022
Why Online Expense Tracking is Important for Construction Firms
Tuesday, October 11, 2022
The Best Resource Scheduling Software for Real Estate
Friday, October 07, 2022
The Best Resource Scheduling Software for Healthcare Companies
Tuesday, October 04, 2022 Sep
How Can Online Invoicing Software Promote Steady Business Growth
Friday, September 30, 2022
Top Reasons to Invest in Online Invoicing Software
Tuesday, September 27, 2022
Why Businesses Should Use Online Expense Tracking Software
Thursday, September 22, 2022
What Industries Can Use Expense Trackers?
Wednesday, September 21, 2022
Benefits of Online Invoicing Software for Small Businesses
Friday, September 16, 2022
5 Common Errors You Can Avoid with Billing Software
Wednesday, September 14, 2022
The Best Expense Tracking Software for Startups & Small Businesses
Thursday, September 08, 2022
How Talygen Can Be Used by Consulting Companies
Monday, September 05, 2022
How Talygen Can Be Used in the Manufacturing Industry
Friday, September 02, 2022 Aug
The Best Expense Tracking Software for Construction Companies
Tuesday, August 30, 2022
10 Key WFH Tracking Software Rules for Managers in 2022
Friday, August 26, 2022
4 Must-Have Features in a Work-From-Home (WFH) Software System
Tuesday, August 23, 2022
The Best Online Expense Trackers for Food Trucks
Friday, August 19, 2022
The Best Expense Tracking Software for Realtors
Tuesday, August 16, 2022
How Marketing Agencies Can Use Talygen's Project Management Software
Tuesday, August 09, 2022
The Best Online Employee Management Software Systems for Small Businesses
Friday, August 05, 2022
What You Should Know About Online Employee Management Software
Monday, August 01, 2022 Jul
Best Employee Task Management System
Thursday, July 28, 2022
How Talygen’s Employee Task Tracking Software Can Be Used by Remote Employers
Wednesday, July 27, 2022
The Best Invoicing Software for Electrical Contractors
Thursday, July 21, 2022
The Best Invoicing Software for Small Businesses
Monday, July 18, 2022
10 Ways Remote Employee Monitoring Tools Can Boost Productivity for Business
Thursday, July 14, 2022
Best Work from Home Software with Time Trackers in 2022
Tuesday, July 05, 2022 Jun
What is the Best Unified Communication Software for Businesses to Use?
Thursday, June 30, 2022
Why Time Tracking Software Matters for Business in 2022
Wednesday, June 22, 2022
The Best Work From Home Software for Small Businesses
Thursday, June 16, 2022
The Best Employee Management Software Systems for Small Businesses
Tuesday, June 07, 2022
The Best Ticketing Software for Healthcare
Friday, June 03, 2022 May
5 Key Benefits of Expense Tracking Software in 2022
Friday, May 27, 2022
The Best CRM Software for Educational Organizations
Thursday, May 19, 2022
How Talygen Can Be Used in Hospitals and Healthcare Companies
Wednesday, May 11, 2022 Apr
The Best CRM Software for Healthcare Companies to Use
Wednesday, April 20, 2022
How Does CRM Software Benefit the Education Industry?
Wednesday, April 13, 2022
An In-depth Overview of CRM (Customer Relationship Management) Software
Wednesday, April 06, 2022 Mar
Event Management Software: 5 Takeaways from 2021
Wednesday, March 30, 2022
5 Ways Modern FSM Software Assist Remote Working Environments
Wednesday, March 23, 2022
Field Service Management Software Are Changing the Game for SMEs in 2022
Wednesday, March 16, 2022
How can Field service Management Software reduce Retail Costs & Increase Sales
Wednesday, March 09, 2022
Global Excavation Safety Conference 2022 is Back!
Tuesday, March 01, 2022 Feb
FSM Software in Retail – Is It a Future-proof Evolution?
Wednesday, February 23, 2022
Is it worth investing in FSM Software for Retail Organizations?
Wednesday, February 16, 2022
Field Service Management Software Saves Money and Time: 3 Ways How!
Wednesday, February 09, 2022
Why Event Management Software will be Important in 2022?
Thursday, February 03, 2022 Jan
How Field Service Management Software Simplify Construction Processes?
Thursday, January 27, 2022
Field Service Management Software: 5 Ways to Use It to Boost Revenue
Wednesday, January 19, 2022
How the Construction Industry will look like in 2022 with Modern FSM Software?
Wednesday, January 12, 2022
FSM Software: 5 Benefits for Modern Construction Teams
Wednesday, January 05, 2022 2021
Dec
4 reasons why you need to move on Talygen for your HVAC Field Service Management
Thursday, December 23, 2021
Top 3 FSM SOFTWARE Technologies you should be using in HVAC Business!
Tuesday, December 14, 2021
Which Features of FSM Software supports HVAC Industry?
Wednesday, December 08, 2021
Do you Really Require HVAC Software for your HVAC field business?
Wednesday, December 01, 2021 Nov
Why FSM Software is a need of HVAC Companies?
Wednesday, November 24, 2021
Improve Customer Experience with Field Service Software in Healthcare Industry
Tuesday, November 16, 2021
What features do you need in FSM Software for Healthcare Industry?
Wednesday, November 10, 2021
Different Methods to Choose the Best Field Service Management Software for Healthcare Industry
Tuesday, November 02, 2021 Oct
Top 5 Challenges of Field Service Management in the Medical Industry
Thursday, October 28, 2021
How is Field Service Management Software beneficial for Healthcare Industry?
Wednesday, October 20, 2021
5 Benefits of a Remote Employee Monitoring Software for the Healthcare Industry
Thursday, October 14, 2021
How WFH Employee Monitoring Became the New Normal in 2021?
Thursday, October 07, 2021 Sep
5 Tips for Conducting Remote Employee Performance Review
Thursday, September 30, 2021
4 Expert Tips to Improve Your WFH Employee Monitoring
Thursday, September 23, 2021
5 Tips to Choose the Best WFH Monitoring Software in 2023
Wednesday, September 15, 2021
Working from Home: Remote Employee Monitoring Guide for the New Ones
Wednesday, September 08, 2021
Top 5 Remote Employee Monitoring Software with Screenshot Tracking
Wednesday, September 01, 2021 Aug
Top 4 Reasons Why Reviewing Performance for Your Remote Employees is Important
Wednesday, August 25, 2021
Monitoring Remote Employees in 2021: Tracking Screenshot the Right Way
Wednesday, August 18, 2021
How to maintain privacy while keeping track of remote workforce?
Tuesday, August 10, 2021
5 Strategies for Successfully Managing Your Remote Workforce
Tuesday, August 03, 2021 Jul
Jun
Remote Employee Monitoring Software: 5 Ways to Use It
Thursday, June 24, 2021
4 Employee Monitoring Tips for Remote Employees: An Ultimate Guide
Wednesday, June 09, 2021
4 Ways Remote Employee Monitoring Software Make Life Easier for Business Admins
Wednesday, June 02, 2021 May
4 Must-Have Features for Your First Work from Home Employee Monitoring Software
Thursday, May 27, 2021
Remote Team Monitoring Software- Top 4 Benefits
Friday, May 21, 2021
A Quick Guide to Remote Employee Monitoring Software in 2021
Tuesday, May 11, 2021
Monitoring Your Remote Employees - 4 Steps to Make it Easier
Tuesday, May 04, 2021 Apr
The Complete Guide: Is Remote Team Monitoring Software Beneficial?
Tuesday, April 27, 2021
Remote Team Monitoring Solution: Top Time Management Tips for Better Productivity in 2021
Monday, April 19, 2021
Remote Team Monitoring Solution: Top 4 Myths vs Facts About Remote Team Working
Friday, April 16, 2021
Why Remote Team Monitoring Tools Are Significantly Important?
Monday, April 12, 2021
Remote Work Monitoring Software- How It Creates Healthy Work Environment?
Friday, April 09, 2021 Mar
How Remote Work Monitoring Software Can Improve Your Business Productivity in 2021
Friday, March 26, 2021
Top 4 Reasons Why Remote Work Monitoring is Important in 2021
Friday, March 19, 2021
5 Tips to Get the Most Out of Your Remote Employees
Friday, March 12, 2021
Overview of Remote Team Monitoring Software
Friday, March 05, 2021 Feb
3 Trends Shaping the Future of Asset Management
Friday, February 26, 2021
4 Must-Have Features in Your Next Employee Time Tracking Software
Monday, February 08, 2021
Recruitment Screening Tool with Applicant Tracking System
Friday, February 05, 2021
Key Considerations to Buy Online Expense Tracker App
Tuesday, February 02, 2021 Jan
2020
Dec
Nov
Learn How CRM Software Empowers Business-Customer Relations
Monday, November 23, 2020
Stay Abreast of Evolving Project Management Trends 2020
Friday, November 20, 2020
Resource Planning Charts: Everything You Need to Know for Perfect Resource Management
Friday, November 06, 2020
Top 5 Must Have Features in Issue Tracking Software
Friday, November 06, 2020 Oct
Appointment Management System: Top 5 Benefits for Small Businesses
Friday, October 30, 2020
Unified Communication Software: The Complete Guide
Tuesday, October 27, 2020
Asset Management: 5 Key Stages of Asset Lifecycle Management
Thursday, October 22, 2020
Discover the Misconceptions About Automated Auditing & Approval System
Tuesday, October 20, 2020
Online Shared Storage: The Benefits of Cloud Storage in 2020
Thursday, October 15, 2020
Must-Have Benefits of Event Tech Solutions
Tuesday, October 13, 2020
Field Service Management Software: Increase Productivity of Your Field Service Employees
Thursday, October 08, 2020
5 major Challenges of Performance Review & Appraisals in Organizations
Tuesday, October 06, 2020
Recruitment in the Digital Age: 3 Modern Trends Recruiters Should Know
Thursday, October 01, 2020 Sep
Must-Have Features in Online Expense Tracking App
Tuesday, September 29, 2020
Online Time Tracker: Top 3 Online Time Tracking FAQ’s Answered
Friday, September 25, 2020
Reasons Why Businesses Opt Employee Management Software
Wednesday, September 23, 2020
Resource Scheduling Solutions and Planning: Worth the Efforts?
Thursday, September 17, 2020
5 Reasons to Invest in Online Invoicing Software
Tuesday, September 15, 2020
Automatic Screenshot Tracker: The New Normal Post COVID-19
Thursday, September 10, 2020
What is Customer Relationship Management? The Ultimate Guide
Tuesday, September 08, 2020
Project Management System: 5 Major Phases of Project Management
Thursday, September 03, 2020
Expense Approval: Top 4 Benefits of Expense Approval Software for Small Businesses
Thursday, September 03, 2020
Know All About Gantt Chart Software and Benefit Your Business
Tuesday, September 01, 2020 Aug
Cloud Based Storage: How Much Space Do You Need?
Monday, August 31, 2020
Benefits of Using Event Management Software for Virtual Events
Monday, August 31, 2020
Issue Tracking Software - 4 Must Have Features 2023
Thursday, August 27, 2020
Manual vs Automated Appointment Scheduling System
Tuesday, August 25, 2020
Remote Employee Management: The Do’s and Don’ts in 2020
Monday, August 24, 2020
Real Time Client Communication: 4 Effective Strategies
Friday, August 21, 2020
Top 5 Modern Methods Used for Asset Tracking
Tuesday, August 18, 2020
Field Service Management: Top 3 Future-Proof FSM Software
Wednesday, August 05, 2020
Online Time Tracking For Remote Working Post COVID-19
Tuesday, August 04, 2020 Jul
5 Good Reasons to Implement Performance Review Software
Friday, July 31, 2020
8 Things to Consider When Choosing an Online Recruitment Software
Friday, July 31, 2020
Expense Tracking App: Top 4 Expense Tracking Apps for Entrepreneurs
Monday, July 27, 2020
Online Time Tracker: 8 Instant Benefits for Businesses
Tuesday, July 21, 2020
Resource Scheduling Solution: 3 Most Common Resource Scheduling Mistakes
Thursday, July 16, 2020
8 Tips To Enhance Employees Productivity
Wednesday, July 15, 2020
3 Unique Benefits of Advanced Screenshot Tool for Small Businesses
Thursday, July 09, 2020
5 Best Billing & Invoicing Tools for Startups
Tuesday, July 07, 2020 Jun
Customer Relationship Management Software: 4 Reasons Your Company Needs a CRM
Tuesday, June 30, 2020
Top Five Project Management Problems Derailing Progress
Sunday, June 28, 2020 May
Avoid these Top 4 Mistakes While Choosing an Employee Monitoring Software
Friday, May 15, 2020
Employee Monitoring Software – Some Key Features
Wednesday, May 13, 2020
Top 6 Ways to Boost Remote Team’s Performance with an Employee Monitoring Software
Thursday, May 07, 2020 Apr
Mar
2019
Oct
Does A Company Need An Effective Performance Management System?
Tuesday, October 15, 2019
Advanced Time Tracking Software for Increased Productivity
Tuesday, October 15, 2019
Explore Wonderful Benefits With Advanced Talygen Application
Monday, October 07, 2019
Does A Company Need An Effective Performance Management System?
Monday, October 07, 2019 Sep
Know The Most Effective Way To Manage Business Projects Successfully
Friday, September 27, 2019
An Ultimate Guide To Project Invoicing Software
Monday, September 16, 2019 Aug
Smart Tips To Get More Productivity With Your Project Management
Tuesday, August 27, 2019
A Closer Look At Project Management Tracker
Monday, August 19, 2019 Jun
Create Systematic Arrangement with Personalized Project Management Dashboard
Tuesday, June 18, 2019
What Features Make Time Tracking Tool More Effective
Monday, June 10, 2019 May
Best Way To Enhance Project Productivity Beyond Expectations
Friday, May 31, 2019
Enhance Business Productivity With Advanced Project Management Dashboard
Friday, May 24, 2019
Choose Efficient Online Performance Management Software
Tuesday, May 21, 2019
A Quintessential Guide To Project Invoicing Software
Tuesday, May 14, 2019 Apr
Strategic Reporting Software To Improve Business Productivity
Monday, April 29, 2019
Benefits of Effective Project Management Software
Sunday, April 14, 2019 Mar
Feb
Improve Business Productivity with Talygen’s recruitment Software
Thursday, February 28, 2019
New Features and Key Updates of Talygen’s Customer Relationship System
Monday, February 18, 2019 Jan
Client Portal System: Time And Expense Approval By Clients For Smooth Evaluation
Tuesday, January 22, 2019
Talygen’s Message Board Module: The Best Real Time Client Communication Platform For Businesses
Wednesday, January 16, 2019
Talygen’s Resource Scheduling Solution: The Best Tool to Manage Your Resources
Friday, January 04, 2019 2018
Dec
5 Reasons Why You Need An Expense Tracking Application for Your Business Organization
Wednesday, December 26, 2018
How To Improve Your Sales By Applying CRM Automation
Monday, December 17, 2018 Nov
Talygen’s Project Management Tool: A Tested and Proven Web based Project Management System
Thursday, November 29, 2018
5 Reasons Why Organizations Need Talygen’s Knowledge Base System
Thursday, November 15, 2018
How Can Good Leadership Enhance Employee Time Management
Thursday, November 15, 2018 Oct
Talygen’s Unbeatable Project Request Feature for Long Term Relationship With Clients
Tuesday, October 30, 2018
Increase Your Transparency and Accountability with Clients Using Talygen’s Client Portal System
Wednesday, October 10, 2018 Sep
Aug
Jul
Jun
How to Manage Your Employees with Talygen’s Employee Management Software
Friday, June 29, 2018
5 Advantages of Using Talygen’s Job Portal Software
Monday, June 11, 2018 May
Apr
Talygen’s Time Tracker with Screenshots: An Indispensable Asset for Your Organization
Sunday, April 22, 2018
4 Essential Things You Should Consider Before Choosing A Time Tracking Software
Friday, April 13, 2018 Mar
Empower Your Business with Customer Relationship Management Software
Monday, March 26, 2018
Why Your Business Needs To Invest in a Project Management Software?
Sunday, March 18, 2018 Feb
2017
2016
2015
Oct
Sep
Aug
Why Do You Need the Talygen Time Tracker?
Tuesday, August 25, 2015
Five Features that Will Make Managers Love Talygen
Wednesday, August 12, 2015 Jul
Jun
May
Apr
Mar
2014
Dec
CES Series: Talygen to showcase the Future of Business at CES 2015
Tuesday, December 30, 2014
CES Series: 2014 was a blast, so will 2015 Be!
Thursday, December 25, 2014 Oct
Sep
Introduction to Talygen’s offline Time Tracking Application
Tuesday, September 30, 2014
Tips and ideas for successful project management
Wednesday, September 24, 2014
Smarten up your Project Management with Talygen
Tuesday, September 16, 2014
Why should businesses use an invoicing software?
Wednesday, September 10, 2014
Why Worker Productivity Matters and How to Improve it
Thursday, September 04, 2014 Aug
