What Users Have to Say About Talygen's Features?

Talygen's Field service management software is by far a great investment. It has been managing my Field services businesses since 2018. From automated scheduling to maintaining billing and invoices, it keeps my business organized and efficient. Highly Recommended to Field service businesses.

- Ester Mathew

Advanced Field Service Management Software with Intuitive Features

Field service management is easier said than done. Managers and business admins have a ton of different things to take care of at the same time, such as work orders, different invoices, various service calls, monitoring performances, and so on. This is where modern field service management software walk in to assist a lot of different kind of businesses. Talygen, a global leader in business automation, offers a world-class and easy to use Field Service Management Solution for all kinds and types of businesses around the world.

This powerful and advanced Field Service Management software empowers admins, managers, and field service technicians to eliminate on-field complexities and business management hassles. From planning, document, and fixing the on-field work order to making records of all the invoices, Talygen's advanced field service management solution offers it all.

The software is also designed to streamline and boost customer satisfaction with integrated features like its mobile-first approach, real-time GPS tracking, route planning, and so on. Talygen's state-of-the-art Field Service Software is one of the easiest to use and feature-packed solution that also offers a 360-degree dashboard and insightful reports for different field services and work orders.

With some of the most unique and powerful field service management features integrated into a single-window software, Talygen's Field Service Management Desktop Software, as well as the Field Service Management Mobile App, both are highly productive and easy to use.

Some of the major features of Talygen's Field Service Management Software include:

Work Order Management Work Order Management

Centralized Customer Portal Centralized Customer Portal

Mobile-first Approach Mobile-first Approach

Merge Merge

Inventory Management Inventory Management

Service Level Agreement Service Level Agreement

Real-time Data Transfer Real-time Data Transfer

Job Scheduling and Dispatching Job Scheduling and Dispatching

Reporting and Analytics Reporting and Analytics

Route Planning and GPS Integration Route Planning and GPS Integration

Mobile-First Approach

Proactively boosting customer satisfaction

Our best-in-class Field Service Management Software is compatible with the tools that locators, supervisors, researchers, and Admins use in the field. Using the FSM software mobile field app, the service technicians can view their schedules and receive dispatches on their phones. They can mark work orders as complete as soon as they finish the job. Additionally, the mobile-first approach allows them to access any required detail anytime & anywhere they want.

Real-Time Data Transfer

Being data-driven to keep track of it all!

How much time will a job take? Was the invoice sent? Where is that work order form? Our Field Service Management application consolidates data across numerous devices and then provides answers to researchers and supervisors. Data is shared back and forth in real-time, so your team is always equipped with updated information. Apart from getting updated details, this Field service management functionality decreases your wait time & enables you take quick decisions.

Job Scheduling And Dispatching

Modernize field service with dynamic scheduling

Stay on top of your schedule at all times. Our FSM application is powered by artificial intelligence to assess any number of variables in a split second. With information like customer location, work order, service technician availability, inventory, and more, it can determine the best possible appointment in real-time. By accessing productive scheduling, you can ensure maximum work order completion and increase ROI.

360° Dashboard & Performance Analytics

Insightful reporting for field service

Get the most out of your team and processes with our intuitive reporting that makes life easier for both the technicians and clients. Our Field Service Management reporting helps you analyze all of your data, whether it's related to how efficiently your scheduling system is working, how long it takes for each technician to complete certain jobs or even your customer service efforts. It is a worthwhile Field service management feature that can gives you an overview of your entire field business with just few clicks.

Work Order Management

Managing work orders for seamless service

Our FSM software registers and plans every service order, understands the issue and automatically schedules the best technician for the task with the right equipment. After a job is received and assigned, the technician can update the work order. The supervisor can track the progress of work orders by the specific technician.

SLA

Service Level Agreement policies to scale your business

SLA (Service Level Agreement) for a Ticket binds the service commitments that must be met by the technicians. The Admin can set the Response Time and Resolve Time alerts. Our FSM Software aligns SLAs and contracts with your service operations. As a result, you will experience efficient resource allocation and improved field team performance.

Connected Digital Workflows

Know your customers

With customer data like address, contact details, and service history available on mobile devices, Field service technicians can arrive on-site with complete background information. It eliminates the need to search for crucial information or repeatedly ask customers to explain their issues. This Field service management functionality provides everything that service technicians are needed is available & easily access via a mobile app right at their fingertips!

Merge

Managing repeated or duplicate issues

Our Field Service Management solutions help Users to merge two or more Tickets into one Ticket. Users can select one Ticket as a Primary Ticket, which will serve as the new Ticket, and all the other Tickets will become secondary. All the secondary Ticket's information will still be accessible from the latest Ticket.

News and Media


We will be at booth number 307 at the Global ESC Conference in Phoenix, Arizona, March 1-3, 2022. Our team would love to personally invite you to our booth to discuss all our software's features for the locating industry, such as work order management, automatic scheduling, video tracking, and more.
Witness the best FSM Software at Global ESC 2022.
(February 25, 2022)

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You can also work remotely to track time from any of the following platforms.
 

Mobile Apps
Android app iPhone app Windows phone app Blackberry app
Desktop Apps
Linux app Mac app Windows Desktop app

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Talygen has an extensive list of customers from across the world.

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