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What Users Have to Say About Talygen's Features?

Talygen's Field service management software is by far a great investment. It has been managing my Field services businesses since 2018. From automated scheduling to maintaining billing and invoices, it keeps my business organized and efficient. Highly Recommended to Field service businesses.

- Ester Mathew

Advanced web based Field Service Management Software With Intuitive Features

Managers and business admins have many things to take care of simultaneously, such as work orders, invoices, various service calls, monitoring performances, and so on. Talygen, a global leader in business automation, offers a world-class and easy-to-use Field Service Management (FSM) Solution for all kinds and types of businesses worldwide.

The powerful and advanced web-based Field Service Management software empowers admins, managers, and field service technicians to eliminate on-field complexities and business management hassles. From planning, documenting, and fixing the on-field work order to making records of all the invoices, Talygen's Best field service management (FSM) solution offers it all.

The software is also designed to streamline and boost customer satisfaction with integrated features like its mobile-first approach, real-time GPS tracking, and route planning. Talygen's state-of-the-art field service software is one of the easiest to use and feature-packed solutions that also offers a 360-degree dashboard and insightful reports for different field services and work orders.

With some of the most unique and powerful field service management features integrated into a single-window software, Talygen's best Field Service Management Desktop Software, and the Field Service Management Mobile App, both are highly productive and easy to use.

Some of The Major Features Of Talygen's Best Field Service Management Software (FSM) Solutions Include:

Work Order Management Work Order Management

Centralized Customer Portal Centralized Customer Portal

Mobile-first Approach Mobile-first Approach

Merge Merge

Inventory Management Inventory Management

Service Level Agreement Service Level Agreement

Real-time Data Transfer Real-time Data Transfer

Job Scheduling and Dispatching Job Scheduling and Dispatching

Reporting and Analytics Reporting and Analytics

Route Planning and GPS Integration Route Planning and GPS Integration

Mobile-First Compatibility

Actively enhancing customer satisfaction

State-of-the-art Field Service Management (FSM) Software compatible with locators, supervisors, researchers, and Admins' instruments. Service technicians can take a brief overview of their schedules and receive dispatches on their smartphones, label work orders immediately after finishing the job, and provide access to required details anytime & anywhere needed.

Transfer in Real-Time

Data-driven to keep track of every activity!

How much does a job need to accomplish? Was the invoice shared with the contractor? Talygen's Field Service Management application combines data from numerous devices and then gives answers to researchers and supervisors. Share data back and forth in real-time, minimize wait times, and make decisions instantly.

Effortlessly Schedule and Dispatch a Job

Streamline field service with active scheduling

With Talygen's FSM, always stay ahead of your schedule. Find the ideal appointment in real-time with details like customer location, work order, service technician availability, inventory, and more. Assess any number of variables in a second. Ensure full work order completion and increase ROI by accessing productive scheduling.

360° Dashboard & Performance Analytics

Insightful and detailed reporting for field service

Get the maximum output from your team and processes with Talygen's intuitive reporting that benefits both the technicians and clients. Our Field Service Management reporting will analyze the scheduling system efficiency, how long it will take for each technician to complete the given job, or even your customer service efforts and replies. Summarize your entire field business with just a few clicks.

Managing a Work Order

Manage work orders for fast service

Record and manage every service order, recognizes the issue, and automatically schedule the Grade A technician for the task. After a job surface gets assigned, the technician can update the work order as they want. On the other hand, the supervisor can track the progress of work orders by the specific technician when needed.

SLA

Service Level Agreement policies to expand your business

SLA (Service Level Agreement) for a ticket holds the service commitments that the technicians must fulfill. The admin can set the Resolve Time and Response Time alerts anytime. Our FSM Software can effortlessly align SLAs and contracts with your service operations and experience capable resource allocation and enhanced field team performance.

Linked Digital Workflows

Know your customers for better job satisfaction

The data from your customers, like address, contact details, and service history available on mobile devices, will help Field service technicians to arrive on-site with ample background information. It eradicates the requirement for basic information or frequently asking customers to explain their problems. The field service management functionality delivers everything service technicians need and can be easily accessed from our mobile app!

Merge

Managing repeated or duplicate issues

Merge two or more tickets into one. Users can select one ticket as a primary ticket, which will serve as the new ticket, and all the other tickets will become secondary. All the secondary ticket information will still be accessible from the latest ticket.

News and Media

The Global Excavation Safety Conference is happening, and Talygen is showcasing its Field Services Productivity Suite!

We will be at booth number 307 at the Global ESC Conference in Phoenix, Arizona, March 1-3, 2022. Our team would love to personally invite you to our booth to discuss all our software's features for the locating industry, such as work order management, automatic scheduling, video tracking, and more.
Witness the best FSM Software at Global ESC 2022.
(February 25, 2022)

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