Web & Mobile Application Real-Time Location Overview Advanced Ticket Management Ease to Manage Field Workforce Detailed Insights into Field Requests Quick Job Response & Resolution Time Real-Time Technician Visibility & Utilization Improved Resource Scheduling & DispatchingGet Started
Talygen's Field service management software is by far a great investment. It has been managing my Field services businesses since 2018. From automated scheduling to maintaining billing and invoices, it keeps my business organized and efficient. Highly Recommended to Field service businesses.
Talygen is a must have tool for FSM providers. As, we have a large field service presence that needs efficient workflow. This is where Talygen made our workflow organized and hassle-free with its automated scheduling and dispatching. Talygen handled our entire field service business in a well-organized manner and saved a lot of time and effort that impressively enhanced our productivity and ROI. Highly Recommended!!!
We have great experience with Talygen's Field service management software. Its automated activity tracking and work order management enhance our operational productivity. Most importantly, its automated features allow us to make more money and utilize time. Highly Recommended!!!
Our Field service business contains a number of valuable assets that need to be properly managed and tracked. And, Talygen makes it possible for our business with its #1 Asset tracking functionality. Talygen provides high-end asset tracking that helps us keep a sharp eye on our assets with GPS tracking, Barcode Scanning, 24/7 access to location, RFID scanning, and a lot more.
Our overall experience with Talygen's Field service management software is good. Its automated and modernized features perfectly contribute to our business and have been helping to grow and compete in the marketplace.
Our best Field Service Management Software is compatible with the tools that locators, supervisors, researchers, and Admins use in the field. Using the FSM software mobile field app, the service technicians can view their schedules and receive dispatches on their phones. They can mark work orders as complete as soon as they finish the job. Additionally, the mobile-first approach allows them to access any required detail anytime & anywhere they want.
How much time will a job take? Was the invoice sent? Where is that work order form? Our Field Service Management application consolidates data across numerous devices and then provides answers to researchers and supervisors. Data is shared back and forth in real-time, so your team is always equipped with updated information. Apart from getting updated details, this Field service management functionality decreases your wait time & enables you take quick decisions.
Stay on top of your schedule at all times. Our FSM application is powered by artificial intelligence to assess any number of variables in a split second. With information like customer location, work order, service technician availability, inventory, and more, it can determine the best possible appointment in real-time. By accessing productive scheduling, you can ensure maximum work order completion and increase ROI.
Get the most out of your team and processes with our intuitive reporting that makes life easier for both the technicians and clients. Our Field Service Management reporting helps you analyze all of your data, whether it's related to how efficiently your scheduling system is working, how long it takes for each technician to complete certain jobs or even your customer service efforts. It is a worthwhile Field service management feature that can gives you an overview of your entire field business with just few clicks.
Our FSM software registers and plans every service order, understands the issue and automatically schedules the best technician for the task with the right equipment. After a job is received and assigned, the technician can update the work order. The supervisor can track the progress of work orders by the specific technician.
SLA (Service Level Agreement) for a Ticket binds the service commitments that must be met by the technicians. The Admin can set the Response Time and Resolve Time alerts. Our FSM Software aligns SLAs and contracts with your service operations. As a result, you will experience efficient resource allocation and improved field team performance.
With customer data like address, contact details, and service history available on mobile devices, Field service technicians can arrive on-site with complete background information. It eliminates the need to search for crucial information or repeatedly ask customers to explain their issues. This Field service management functionality provides everything that service technicians are needed is available & easily access via a mobile app right at their fingertips!
Our Field Service Management solutions help Users to merge two or more Tickets into one Ticket. Users can select one Ticket as a Primary Ticket, which will serve as the new Ticket, and all the other Tickets will become secondary. All the secondary Ticket's information will still be accessible from the latest Ticket.