Advanced Field Service Management

Web & Mobile Application Real-Time Location Overview Advanced Ticket Management Ease to Manage Field Workforce Detailed Insights into Field Requests Quick Job Response & Resolution Time Real-Time Technician Visibility & Utilization Improved Resource Scheduling & Dispatching


Manage Field Tickets & Track Technicians All Together

Talygen provides the best-in-class field service management software with powerful utility location request handling capabilities. Based on the mobile-first approach, the field service management application is best designed for small, medium, and large-sized businesses to get issues resolved swiftly.

With a wide range of robust features like information repository, a map view of ticket requests, time tracking entries, event logs, and more provides improved visibility to locators & clients. The software provides flexible support to help technicians locate tickets & resolve based on the priority.

Talygen offers 360-degree dashboard & performance analytics to provide a detailed overview covering Ticket Number, Type, Assignee, Service Area, Work Type, Status, Date/Time when Ticket raised, and more. We offer comprehensive FSM software that includes auto-generated invoices, estimates/quotes, location tracking, service contracts, tickets management, mobile compatibility, and more.

The AI-based job scheduling fully automates the process of assigning the right technician for each ticket. The SLA policies are defined within the software & can be easily aligned with the service operations of your organization to help technician respond and resolve tickets within a stipulated period.

The centralized platform provides customers and locators a one-stop destination to empower field service operations from a single application. The merging of tickets helps locators to join two or more tickets with the same issue to save time and effort. The real-time data transfer not only provides access to ticket data or field information but also improves efficiency and helps make informed decisions.

From improved communication to streamlined workflows, increased productivity, and enhanced customer experience, everything can be achieved with Talygen's field service management app & web portal.

Top Features of Field Service Management Software

Simplifies Work Order Management Simplifies Work Order Management

Centralized Customer Portal Centralized Customer

Complete Mobile User Experience Complete Mobile
User Experience

Effortless Ticket Merging Effortless Ticket

Job Scheduling & Dispatching Capabilities Job Scheduling & Dispatching Capabilities

Built-In Reporting & Analytics Built-In Reporting
& Analytics

Route Planning & GPS Integration Route Planning & GPS Integration

Secure Inventory Management Secure Inventory

Customizable Service Level Agreement Customizable Service
Level Agreement

Smooth Transfer of Data Smooth Transfer
of Data