Build a Personalized & Unique Customer Relation with Talygen’s CRM Software

Enquiry Management System Customer Database Management Streamline Customer Engagement Encourage Proactive Communication Increase Sales Efficiency Automate & simplify workflow Track & convert opportunities

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Talygen - An All-inclusive CRM Software!

Talygen presents its productive CRM Software for the Telecom industry and makes it accessible to implement in its growth-driven day-to-day practices perfectly.

Talygen CRM for Telecom business is easy-to-use software. It is primarily dedicated to assisting customer support executives in developing a unique & better customer relationship. By simplifying the support executive operations, the software is directly making its user's life easier.

It improves the company's productivity and operational efficiency by diminishing cost. It automates time-consuming tasks with advanced dashboards, automated Email push, accounts management, lead management, etc.

Talygen’s CRM Software is one platform to manage your entire customer details. Its built-in advanced customer database functionality and innovative dashboard. Basically, it eliminates pen-paper recordings and encourages smooth database management with automated & advanced CRM tools.

Apart from that, the telecom industry can discover a lot more opportunities with CRM Software, including:

  • You can improve customer satisfaction by providing instant response to inquiries with helpful data access of CRM.
  • You can polish your customer communication that will reap better engagement.
  • Apart from proactive communication, you can access some other interface design benefits across operations like Leads, SLA, and data management.
  • You can manage sales opportunities with smooth functionalities of Leads management.
  • You can build customer relations with CRM marketing activities and campaigns management.

After knowing such amazing benefits, so why are you still far away from your potential audience?

Sign up today & get a free online trial at Talygen!

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Core Functions of CRM Software

Task Automation Leads Management

Maintain Project TimesheetsTrack & Manage Leads

Accurate Time Tracking Customer data management

Mobile-friendly approach Campaign Management

Rich Data visualization with Gantt Chart Custom Reports & Analytics

Screenshot trackingInquiry Management

Bulk EntriesSeamless Integration with other tools

Cloud Document StorageLeads conversion into Projects

Maintain Virtual Classrooms Email push/Follow-ups

Track Activity Progress Proactive client communication

Instant Message Board Sales track

Workflow automation Workflow automation

CRM Advanced Dashboard

High-End Dashboard Presentation

Talygen offers an advanced CRM dashboard that showcases and enables high-end views of accounts, leads, activities and, contacts. Users can effortlessly manage the dashboard by adding multiple widgets as per their business requirements.

Lead Management

Simple Process of Managing Your Leads

Once the leads are collected, it is essential to manage them and follow up until they qualify to prospective customers or to a client in TALYGEN system. Talygen offers efficient Customer Relationship Management Software that allows users to efficiently manage leads. Users can create, edit and manage leads followed by export and import of leads. With Timeline, users can view the log and activities done with respect to the lead with time. They can add notes and attachments related to leads and send them to the other users or clients via emails.

Account Management

Full-Proof Access of Users

Every organization has an account which includes the company's address, number of employees and other essential details. Talygen's intuitive CRM software helps users to associate this account with contacts (persons) within the company and other potentials (business opportunities) during pre-sales funnels. Timeline shows the activities done on accounts. Listing screen shows the details of different added products. Users can also add notes, attachments and share them with others as per the requirements.


Managing Your Sales Cycle

Deals are the most critical and important records to generate revenues for the organization. Talygen's Customer Management System allows deals to undergo a complete sales cycle that commences with the identification of prime prospects and end up with turning them into deal. It has a sales cycle which includes sending product information to deals, product demonstrations, sending sales quotations and business negotiations.

Campaign Management

Tracking of Campaigns

Talygen's CRM System has a Campaign Management that enables users to plan and keep track of the campaigns. This includes campaign planning, preparing the mailing list etc. Campaign Management helps in planning, execution and campaign monitoring in an organized way.